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FAQ

Regarding winter season

Can I leave my luggage before check in or after check out, and also can change my clothes?

Yes. Please use our lockers (500 Yen per locker)
There is temporary changing room end of locker room on the first floor.
You can use a free rest room by the piste entrance/exit.

Can I hire a ski or a snowboarding set?

Our partner rental shop 'Angel' is on the left of our main entrance.
You can hire your set with discount price by showing your 'welcome card'.
Rental ski is payable by only cash.

Do you have ski locker?

Yes, there is ski locker on the first floor. You can use ski locker after check in till your check out time.

Can I walk around with ski boots in the hotel?

You can walk with ski boots only on the first floor (=ground floor). All other floors and areas, you are not allowed to walk with ski boots.

Where can I have a lunch?

We have 'Restaurant Katakuri' in the hotel, also there is a snack bar next the piste entrance.

Can I send my luggage, such as ski set, to hotel?

Yes. Please state your arrival date and hotel guest name clearly on your delivery items.

Address:
Hotel Angel Grandia Echigo-Nakazato Hot Spring
4707-1 tsuchidaru, Yuzawa-machi, Minami Uonuma-gun, Niigata 949-6103
Tel: 025-787-2811

Can I use a credit card for ski lift ticket and ski rental?

No. They accept cash payment only.